Like most professionals, we have always appreciated the trust that our clients place in us.
One part of that trust is that we will treat our clients’ personal information and records with respect, and only release that information to a third party when the client asks, or when the client’s care and good common sense dictate.
Recent government legislation makes this issue more complex. We are now governed by the provincial Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), which spell out our requirements. Most of these requirements are things that we have always done. A few are new and make good sense, e.g. short screensaver times on our computer monitors. Others are unreasonable, e.g. requiring client charts to be sealed in an envelope before the dentist puts them in his/her briefcase.
You can trust that as this sort of bureaucracy comes and goes, we will always care about your privacy. Please don’t hesitate to ask us if you ever have any concerns.
The following points address many of the issues regarding your personal information;
Again, if you have any questions about your privacy and personal information, ask your dentist. We are proud of our professional practice, and will make every effort to make you comfortable about how we handle your records.
By entering your full name, email address, and phone number, you are providing personal information that will be used by Affinity Dental Group for the sole purpose of returning your request to be contacted by us. We will only use this information to contact you in order to assist you in scheduling an appointment to be seen by a doctor, and/or to answer any questions you may have indicated in the comments section. Our intention is to only use your personal information to return your request for contact regarding a dental appointment, and/or a dental related question.
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