Patient Information

• Introduction
• First Visit
• Scheduling
• Financial Policy
• Insurance
• Infection Control
• Privacy Policy
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Dental Insurance

Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to reimburse you for some portion of dental fees for certain common procedures. That portion is determined by the contract between your employer and the insurance company. The higher the premium paid by your company, the more generous the reimbursement. Every plan is different, and they will change from time to time.

Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. Our clinics all have EDI, which is a paperless electronic claims submission service to help you get reimbursed as quickly as possible, often in a matter of 4-5 days. Our staff will submit your insurance claim and reasonable supporting documents as a courtesy to you.

If you require extensive treatment, you have the option of submitting a “pre-determination of dental benefits” to your carrier to help determine how much reimbursement you may expect. This is not mandatory, but is an option, and again our staff will assist you with this.

At all times, you can be confident that we will always offer you the best possible care without regard to any limitations imposed by your insurance coverage.

Kingsway Mall Office

108 Kingsway Mall, Edmonton, Alberta T5G 3A6 Canada • Phone: 780-484-6644

Mayfield Common Office

264 Mayfield Common Mall, 170 Street & Stony Plain Road, Edmonton, Alberta T5P 4B3 Canada • Phone: 780-484-6644

Pincess Elizabeth Office

5605 Virginia Parkway, Suite 3, Edmonton, Alberta T5G 0Y5 Canada • Phone: 780-488-0383

Oliver Square Office

11728 104 Avenue, Edmonton, Alberta T5K 2P3 Canada • Phone: 780-756-8080

Sherwood Park Office

30B 2020 Sherwood Drive, Edmonton, Alberta T8A 3H9 Canada • Phone: 780-467-9060